Privacy Policy

Last updated: 7 October 2026

Vidtrea (vidtrea.com, "we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how we share it and your rights.

1. Information We Collect

2. Google user data

Vidtrea uses Google Sign-In so you can create an account and sign in without a separate password.

What we receive

When you sign in with Google we request only the basic profile scopes (openid, email, profile). Through them we receive only:

• your name;
• your email address;
• your profile picture.

We do not request or receive access to your Gmail, Drive, Calendar, contacts or any other Google data, and we never see your Google password.

How we use it

• to create your Vidtrea account and to sign you in to it;
• to show your name and profile picture inside your account;
• to send you messages about your account, such as security alerts and support replies, at your email address.

We do not use Google user data for advertising, we do not sell it, and we do not use it to develop, improve or train AI or machine-learning models.

Who we share it with

We do not share Google user data with anyone, except the service providers that are needed to run Vidtrea (hosting of our servers and of our account database, and delivery of account email), who process it only on our instructions, and where the law requires us to disclose it. No one else receives it, and no human at Vidtrea reads it unless you ask us for support, it is needed for security purposes, or the law requires it.

How it is stored and for how long

Your name, email address and profile picture are stored with your account in our account database, with access limited to the systems and staff that operate the service, and are sent over encrypted connections. We keep them for as long as your account exists.

How to delete it

• Delete your account in Vidtrea: Settings → Account → Delete Account. This erases your name, email address and profile picture together with the rest of your account.
• Or email support@vidtrea.com from the address of your account and ask us to delete your data. We complete the request within 30 days.
• You can also remove Vidtrea's access at any time in your Google Account, under Security → Your connections to third-party apps and services.

Limited Use. Vidtrea's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

3. How We Use Information

• Provide & operate the Service and generate AI-Generated Content.
• Process payments, manage paid plans, and deliver credits.
• Improve, test and develop our models, algorithms and features (never with Google user data; see section 2).
• Monitor and secure the Service, prevent fraud and abuse.
• Comply with legal obligations and enforce our Terms.
• Communicate with you about updates, security alerts and support.

4. Sharing of Information

We only share personal information as follows:

• Service Providers – cloud hosting, payment processors, analytics vendors and content-delivery networks, bound by confidentiality agreements.
• Legal & Compliance – when required by law, subpoena or court order, or to protect rights, safety or property.
• Business Transfers – in connection with a merger, acquisition or asset sale (with notice to you).
• With Your Consent – where you explicitly authorise us to share data.

Important: We never share your uploaded images or AI-generated videos with any third parties. Your content remains private and is only processed by our systems to provide the Service. We never sell your personal data.

5. Cookies & Tracking

• We use cookies and similar technologies to remember preferences, perform analytics, and improve the Service.
• You can disable cookies in your browser, but some features may not function.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined here, unless a longer retention period is required to comply with law, resolve disputes or enforce our agreements.

Content Retention

We store your uploaded images and generated images and videos to provide you with access to your content. Uploaded images, generated images, generated videos, and temporary processing files are automatically deleted after 7 days. Content is also deleted when you explicitly take a deletion action (such as deleting specific content or your entire account).

Content Deletion

When you delete your content (individual images/videos or through account deletion), the deletion is irreversible: we remove it from your gallery immediately and erase it from our storage within 7 days.

7. International Transfers

• Your data may be processed in countries outside your jurisdiction where privacy laws may be different.
• We take steps to ensure appropriate safeguards are in place to protect your personal information.

8. Security

• We implement industry-standard administrative, technical and physical safeguards to protect personal data.
• However, no security measure is unconditional; you use the Service at your own risk.

9. Your Rights

You may have rights to:

• Access, correct or delete personal data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent at any time (processing prior to withdrawal remains lawful).

You can exercise these rights by contacting us at support@vidtrea.com.

10. Delete Your Account

You can permanently delete your Vidtrea account at any time in the app: Settings → Account → Delete Account. You can also ask us by email at support@vidtrea.com.

Deletion is irreversible. All credits, videos, uploaded images and personal data will be completely erased from our systems and we do not retain any copies of your content after deletion, except where retention is required by law (e.g., fraud-prevention and bookkeeping records which do not include your content).

11. Children's Privacy

• The Service is not directed to children under 18.
• We do not knowingly collect personal data from minors.
• If you believe a child has provided us with personal data, please contact us to delete it.

12. Changes to This Policy

• We may update this Privacy Policy periodically.
• We will post the revised version and revise the "Last updated" date.
• Material changes will be notified by email or prominent notice.

13. Contact Us

For questions about privacy, please email support@vidtrea.com.